What Beams is and how we work with builders

Beams is a renovation platform. We connect customers with vetted, independent builders. We don't manage projects ourselves; we power them. Our role is to make the structure around your work cleaner — so you can focus on the build.

How a Beams project runs

The flow from your perspective:

• Customer signs up and scopes their project with a Beams planner. We define scope and indicative cost.
• You're matched if the project fits your area, type, and capacity.
• Site visit and quote. You attend, measure, and submit your quote within four working days of the visit. For larger projects this deadline can be extended — message your Beams Planner, who will update it using admin tools.
• Customer chooses. Up to three builders quote. Sixty per cent of customers don't choose the lowest price — quality and trust win as often as price.
• Contract signed. Beams generates the Home Improvement Contract (HIC) from the agreed scope and quote. You and the customer sign digitally.
• Construction fund into the Beams Account. The customer pre-funds the build. You can begin once cooling-off has cleared (or been waived) and Milestone 1 is funded.
• Build runs. You manage the day-to-day. Beams sits structurally around it — milestone payments, change orders, escalation support.
• Sign Off and warranty. Customer signs off; the 12-month workmanship warranty starts.

What Beams gives you

• Vetted leads. Customers who've done their planning, with scope, budget, and timeline already framed.
• A standard contract. No bespoke negotiation; same template every time.
• Funded projects. Construction fund is in the Beams Account before you break ground.
• Reliable payments. Submit invoices by midday Thursday; approved invoices pay out the following Friday. The article Submitting invoices covers the mechanics.
• A platform that handles the admin. Contracts, milestones, change orders, materials tracker, profile, reviews.
• Backstop support when something goes wrong with a customer or supplier.

What Beams expects from you

• Quality work, on time. Milestones met, finishes good, snags cleared promptly.
• Clear communication with the customer and Beams.
• Use of the platform for everything formal — milestones, change orders, invoices.
• Compliance with the Builder Agreement, Code of Conduct, and the wider rules of the network.

What Beams isn't

We're not a project manager — your project management decisions are yours. We're not a designer for you — that work is between the customer, our designers (where used), and you. We're not a guarantor of customers — but we vet, we structure, and we fund the projects we send you.

Related articles

• How to apply to join
• What we look for
• The contracts behind working with Beams