Milestones and payments
Standard milestones, evidence and approvals, invoices, and change orders.
- Change orders — the operational mechanicsSubmit through the platform; don't start the new work until the customer has approved AND funded; pre-payment held in the Beams Account; payment on completion.
- Milestone evidence and approvalsMark the milestone complete on the platform, upload evidence, and email the invoice. The customer has seven days to approve, and approval auto-releases if no objection is raised. The cut-off for the next payment cycle is Thursday at noon.
- Required documentation for paymentCIS certificate, VAT registration if applicable, bank details matching your business name, and milestone-specific certificates (gas, electrical, building control).
- Submitting invoicesEmail build.invoices@beamsrenovation.com with the dated invoice, certificates, and the project ID. Submit by midday Thursday for payment the following Friday.
- The four standard milestones in operational practiceBreak Ground 20%, First Fix 30%, Practical Completion 20%, Sign Off 30%. Customer can move in at Practical Completion; the 12-month workmanship warranty starts at Sign Off.
- What to do if your invoice is rejectedMost rejections are easy fixes — missing certificates, mismatched values, missing CIS or VAT detail. The platform tells you what's needed; resubmit and the invoice goes back into the cycle.