Milestones and payments
Standard milestones, evidence and approvals, invoices, and change orders.
- Change orders — the operational mechanicsSubmit changes to a project in your Beams dashboard. The value folds into the project total and reaches you through the remaining milestone payments.
- Faster payments: how builder payouts workOn our new system, builders receive payment automatically within one working day. We're moving builders across one at a time. Until we tell you you're live, keep invoicing the old way.
- How to customise your payment milestonesThe four standard milestones are the default, but you can build your own before the HIC goes out. Here's what you can change, and the rules your structure has to follow.
- How to invoice BeamsYou invoice Beams, not the customer. Here are our details, what to put on the invoice, and how VAT and CIS work.
- Milestone evidence and approvalsMark the milestone complete on the platform, upload evidence, and email the invoice. The customer has seven days to approve, and approval auto-releases if no objection is raised. The cut-off for the next payment cycle is Thursday at noon.
- Our Standard Payment MilestonesBreak Ground 20%, First Fix 30%, Second Fix 20%, Sign Off 30%. Customer can move in at Second Fix; the 12-month workmanship warranty starts at Sign Off.
- Required documentation for paymentCIS certificate, VAT registration if applicable, bank details matching your business name, and milestone-specific certificates (gas, electrical, building control).
- What to do if your invoice is rejectedMost rejections are easy fixes — missing certificates, mismatched values, missing CIS or VAT detail. The platform tells you what's needed; resubmit and the invoice goes back into the cycle.