Beams' end to end support was invaluable. Our designer, Project Manager and contractor were on the ball throughout the process.
Reid
Hampstead
The Project Management team paired me with my dream builder and kept the project on track.
Cherisse
Epsom
The Project Manager helped me manage the project and gave extra reassurance on build decisions. It made the whole experience stress free.
Kelly
Hackney
What Project Management Support is
Every Beams renovation includes a Project Manager. On the standard service they visit at the four agreed milestones and step in when you and your builder can't resolve something between you.
Project Management Support makes that weekly, and makes it proactive — someone looking for problems before they surface. It runs across four stages:
- Design — drawings reviewed for buildability, cross-checked against your scope and budget, risks flagged before anyone is on site
- Pre-construction — programme baseline, risk register, procurement check, RAMS review
- Build — weekly meetings, milestone verification, site visits, progress reports, and every variation scoped and priced before it's actioned
- Snag and handover — snag protocol, handover pack check, warranties collated, 30 and 90-day check-ins
What your Project Manager does week to week
Every week, without you having to ask.
- A written progress report within two days of your site meeting
- Your dedicated Project Manager reachable every working day
- Variation pricing reviewed in three to five working days
- A risk register kept from pre-construction onwards
If something goes wrong there's a set escalation route. Your Project Manager works it through with the builder first. If it isn't resolved it goes to our Operations Team, and if it still isn't, you have the option of a builder swap.
Who actually runs the site
Your builder runs the site. They are the Principal Contractor, and the Principal Designer under CDM 2015 where one is required, and they hold the legal responsibility for health and safety and for the work. That does not change when you add Project Management Support. Every builder is thoroughly vetted before they are allowed to join the Beams Network.
Your Project Manager is on your side of the table, a second set of eyes, not a second boss. They check, coordinate, verify and escalate. They do not instruct your builder's trades or take over the contract.
That independence is what you're paying for. A builder checking their own work is marking their own homework. Your Project Manager holds neither the contract nor the trades, so there's nothing to defend when something isn't quite right.
Project gallery
Explore our completed London renovations.
What it costs
Project Management Support is 20% of build cost – no hidden extras
Build cost is the labour and construction materials in the build. Project cost is all of that plus fixtures, finishes, preliminaries and permissions. Ours is one number, no tiers, no negotiation.
A few things sit outside the fee and are priced separately: extra site visits, a clerk of works, extended snag management, additional designer or engineer input, and coordination of Building Control, listed building consent or higher-risk building requirements. Only ever if you ask for them, and itemised on the invoice.
When it's worth it
It earns its fee on a whole home or a major extension, on projects with several specialist trades sequencing together, on heritage or conservation work, and whenever you won't be on site much yourself.
Flats and managed buildings come with their own hurdles: a licence to alter before any structural work, fire safety paperwork, and a managing agent working to its own timetable. Your Project Manager chases all three, though the final say stays with the freeholder.
On a single room, or if you're around every day and happy running the builder relationship yourself, the standard service is the right call.
Ready to talk it through?
Start with a free estimate. Your planner will scope the project and tell you straight whether Project Management Support is worth adding.