Help for builders
64 articles
Everything you need to know about working on Beams — from joining to running projects to leaving cleanly.
Start here
Browse by topic
- 6 articles
Joining Beams
Application, what we look for, what we require, and your first fortnight.
- 6 articles
Your profile
What customers see, what's yours to control, and how to keep it strong.
- 1 article
Builder Levels
The four-tier system, points, scores, and the Top Builder badge.
- 6 articles
Quoting
How quoting works, the re-quote queue, and what wins customers over.
- 3 articles
Site visits
Preparation, costs, and what makes a site visit win or lose.
- 1 article
Contracts
The contracts that sit behind every project you take on through Beams.
- 5 articles
Winning jobs
How customers choose, what happens next, and customer rights to know.
- 7 articles
Running a project
The four gates, your CDM responsibilities, and conduct on site.
- 6 articles
Milestones and payments
Standard milestones, evidence and approvals, invoices, and change orders.
- 4 articles
Snagging and warranty
The 28-day snagging window, 12-month warranty, and the network backstop.
- 6 articles
If something goes wrong
Resolving issues, escalating, disputed milestones, and difficult customers.
- 5 articles
Performance and conduct
Code in practice, customer feedback, and the formal accountability mechanisms.
- 5 articles
Joinery Partners
Joining as a Joinery Partner, the parallel-build operating model, and snag standards.
- 1 article
Leaving the network
Cancelling membership, the removal process, and reapplication.
- 2 articles
Ambassador Programme
Refer customers and earn referral payments.
