The contracts behind working with Beams

Working with Beams involves several contracts. Each one covers a specific part of the relationship. This article lists them in one place. The current versions live in your dashboard.

For the operational mechanics — how milestones run, how change orders work, how snagging is handled — go to the relevant articles in this Help Centre. The contracts are binding; the articles explain how the work happens day to day.

Between you and Beams

Beams Builder Agreement. The headline contract between you and us. It covers your participation in the network, the platform fee, performance and conduct expectations, and how we may suspend or remove you.
Beams Code of Conduct. The behavioural standard you're held to — on site, in messages, commercially, with us.
Beams Platform Terms of Use. The general terms covering use of the Beams platform.
Data Processing Addendum. How we handle personal data shared between us, and your obligations as a controller or processor where applicable.
Privacy Policy. How Beams collects and uses personal data — yours and your customers'.
Beams Ambassador Programme terms (if you participate). The referral programme terms.
Joinery Partner Agreement (Joinery Partners only). The Joinery Partner equivalent of the Builder Agreement.

Between you and the customer

Home Improvement Contract (HIC). Your build contract with the customer. Beams isn't a party. It runs on the standard HIC template.
Change Order template. The shape of any change to the HIC after signing. Standardised across the network.
Joinery Improvement Contract (JIC) (where applicable, Joinery Partners only). The customer's contract with you for bespoke joinery works.

Where to find them

Live versions of every contract that applies to you sit in your dashboard. We notify you when any contract is updated, and we'll explain in plain terms what's changed. The version of an HIC or JIC in force on a particular project is the version signed at the time — later updates to the template don't change what you signed.

When to read them in detail

Before signing your Builder Agreement. Front to back. This is your foundational relationship with us.
Before quoting your first project. Read the HIC template. It's what you'll be working under.
When something material changes — a contract update, a new programme, a new product.
When something goes wrong on a project. The relevant contract is where rights and obligations are defined.

How to ask questions about contracts

If you want to understand what a clause means in practice, ask your build advisor. They can walk you through how it works on real projects. For a definitive interpretation in a specific situation, the contract itself is the binding source. We don't summarise contracts in this Help Centre because summaries drift from the binding text.

What this means for you

Treat the contracts as the rulebook the network operates by. The Help Centre explains the operational mechanics; the contracts define the rights and obligations. Both matter. Most builders won't need to refer to the contracts often, but knowing where they are and what each covers is part of being a professional in our network.

Quick rules
The four standard milestones in operational practice
Code of Conduct in practice