Updating insurance and other compliance items
Upload renewed certificates as soon as you have them. The platform reminds you before expiry, but renewing on time is your responsibility. Lapses pause new lead allocation.
Compliance items — insurance certificates, trade accreditations — need to be current to stay active on the network.
Steps
- Open your dashboard.
- Go to Compliance. You'll see your current certificates listed with their expiry dates.
- Upload renewals. When you've renewed a policy or accreditation, upload the new certificate. The platform replaces the old version with the new.
- The platform verifies. Most renewals process automatically; some are reviewed by our build team. We'll let you know if anything needs more information.
What's tracked
- Public liability insurance (£5m minimum).
- Employer's liability insurance (£5m minimum).
- Professional indemnity (if you carry it).
- Builders' all-risk (if you carry it).
- Trade accreditations — Gas Safe, Part P (NICEIC, NAPIT), CSCS, others.
- Construction Industry Scheme (CIS) / Value Added Tax (VAT) credentials if applicable.
Renewing on time is on you
The platform reminds you when a certificate is coming up for expiry, but the reminder is a prompt, not a safety net. Track your renewal dates yourself and upload the new certificate as soon as you have it.
What happens if a certificate lapses
If a required certificate (Public Liability (PL), Employers' Liability (EL)) lapses without a renewal uploaded, the platform pauses new lead allocation to you. You'll be notified. Live projects continue but you can't take on new ones until the certificate is reinstated.
Other compliance items
Construction (Design and Management) Regulations 2015 (CDM)-compliance items (Construction Phase Plans, Risk Assessments and Method Statements (RAMS)) are project-specific rather than profile-level — they live with each project rather than your profile. The article You as the Principal Contractor under CDM 2015 covers them.