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Your profile — what's Beams-managed and what's yours

Your public profile has two layers — Beams-managed information at the top (level, ratings, trust marks) and builder-managed content below (photos, services, intro, Q&A).

Every builder in the network has a public profile. It's split into two layers: a Beams-managed header at the top, and builder-managed content below. The header sets out the trust signals; the body is your space to tell customers about your work.

Beams-managed header

We compute and display:

  • Your current Builder Level — Verified, Established, Advanced, or Elite.
  • The Top Builder ribbon if you've earned it for the current year (e.g. "2026 Top Builder").
  • The Verified by Beams mark.
  • Trade accreditations you hold (Gas Safe, Part P, etc.).
  • Star rating — your Project-Delivery Score, scaled to 5 stars, with verified review count.
  • Median time-to-quote.
  • Active streaks above their public-display floor — for example, "5 quarters at Elite" or "43 quotes on time in a row".

You don't edit the header. It updates automatically as the underlying metrics change.

Builder-managed body

You manage:

  • Your name and photo.
  • Intro blurb — a short pitch in your own voice. Three or four sentences works well.
  • Services offered — the kinds of work you take on.
  • Service area map — postcodes you'll work in.
  • Accepted payment methods.
  • Photos with captions — including before/after pairs where you want them.
  • Q&A / FAQ block — questions you commonly get, answered up front.
  • Optional intro video — coming in a later phase of the platform.

The article Building a profile that wins jobs covers what works in each section.

Reviews

Reviews collect at two moments: post site visit and post project completion. All are labelled "Verified — hired through Beams" and shown with sample-size context (e.g. "rating from 12 completed projects"). You can post a single response to any review.

Project history

Your profile shows completed projects with location (e.g. Camden, Lambeth — full addresses aren't published), project type, customer rating, and photos.

  • Building a profile that wins jobs
  • Showing off your best work
  • Builder Levels — the four tiers

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