Time-to-Quote and the re-quote queue

Median Time-to-Quote across your last 20 quotes is the headline behavioural metric of the Reputation System. It's the single most actionable lever you can pull, the sole input to your Lead Responsiveness Score, and it's shown publicly on your profile.

Quote turnaround target

Quotes are due within four working days of the site visit. For larger projects this deadline can be extended — message the Beams Planner, who will update it using admin tools. Most successful builders quote well inside the deadline; quoting within hours when you can shifts your median lower and your visibility higher.

Re-quotes

A re-quote is a revised quote triggered by the customer providing new information — completed designs, finalised material choices, or scope changes. Re-quotes are due within four working days of the new information being shared. For larger projects this deadline can be extended — the builder messages the Beams Planner, who will update it using admin tools.

Extending a re-quote deadline

You can extend a re-quote deadline once with a written reason. The reason is recorded against the quote and visible to customers and planners. Extensions are normal where the new scope is substantial or where you need to confirm material lead times before pricing.

Don't make a habit of extending — repeated extensions affect your Lead Responsiveness Score over time.

Where re-quotes appear

Re-quotes show in your dashboard's send-quote section, alongside fresh quotes. The Time-to-Quote metric tracks both.

What this means for you

Quote fast. Quote re-quotes within the two-working-day default. Use extensions deliberately, not habitually. The Lead Responsiveness Score compounds — faster builders see leads first, win more leads, and stay at the top.

How quoting works on Beams
The two scores — Lead Responsiveness and Project-Delivery