The Ambassador Programme — referring a friend

If you refer someone who ends up renovating with Beams, you can earn a £1,000 commission once their project reaches break ground. The binding detail sits in the Beams Ambassador Programme Terms & Conditions; this article describes how it works in practice.

Who can be an Ambassador

You need to be:

• 18 or over.
• UK resident or authorised to work and earn income in the UK.
• Willing to accept and comply with the Ambassador Programme Terms & Conditions.

What counts as a Qualified Referral

All three of the following must be true:

1. The person you refer is new to Beams. They aren't already in our system and aren't already in contact with us through another channel.
2. Your referral reaches us before they contact us through another channel. First touch matters. If they reach us directly first, the referral doesn't qualify.
3. They sign a Home Improvement Contract with Beams for a project over £10,000.

How to refer someone today

Self-serve referral links and a dashboard view of your referrals are on our roadmap — they're not live yet. For now, the way to refer someone is to email your Beams planner (or hello@beamsrenovation.com if you don't have a planner yet) with:

• The person's name.
• Their email and phone number.
• A sentence on what they're looking to do.

Send this before they get in touch with us through another channel. We'll confirm we've received it and check the record.

What you earn

£1,000 (GBP) excluding VAT per Qualified Referral. There's no cap on the number of referrals or commissions in any period.

When payment is released

Three conditions need to be met:

1. The referred person has signed the Home Improvement Contract.
2. Initial invoices have been paid with a combined value over £1,000.
3. The project has reached break ground and Beams is ready to start work.

When all three are met, we'll confirm eligibility and pay by bank transfer, typically within seven working days. If a referred project is cancelled before work begins, no commission is payable.

Tax

You're responsible for reporting ambassador earnings to HMRC and paying any tax or National Insurance due. Beams doesn't deduct tax at source and doesn't give tax advice. If you're unsure how the income should be declared, ask an accountant.

Use of the Beams brand

If you'd like to use Beams materials in how you talk about the programme — on social, in a personal blog, anywhere else — there are some boundaries:

• Use only the approved Beams materials. Ask us if you'd like access.
• Don't modify the Beams logo.
• Don't create branded content without our permission.
• Don't represent yourself as an agent, employee, or representative of Beams.

What disqualifies a referral

• The person was already in our system before you referred them. We check the record.
• Their enquiry doesn't progress to a build.
• Multiple referrals of the same household for the same project.
• A commercial conflict — for example, you stand to gain in another way that makes the referral look like steering.

Misuse

We may suspend or remove Ambassadors for fraud, self-referrals, misattributed leads, spamming, or any disruption to the experience of the person being referred. The programme exists for genuine recommendations; it's not a sales channel.

What this means for you

If you've worked with us and want to introduce someone else, the path is a short email today. The mechanics get easier when the dashboard view ships; the eligibility rules don't change. Most ambassador rewards go to customers who had a good project and naturally tell their friends — we try to keep the mechanics out of the way of the recommendation itself.

Related articles

• What Beams is and how it works
• The contracts behind your project