Leaving a review
You'll be asked for a quick rating after each builder quotes, and a full review at project sign-off. Here's what each is for.
After a builder quotes
Once a builder's quote is in, you'll see a quick 5-star prompt on how the process with that builder went — the visit or remote assessment, their communication, the quote itself. It's optional and takes seconds, and it helps other customers choose well.
At project sign off
Before the final payment is released to your builder, you'll leave an overall 5-star rating and can write a review of the project. This one is part of sign-off — it's how the network keeps quality visible for the next customer.
If you decline a quote
You can say why. Your reason goes privately to that builder — it isn't published and doesn't affect their rating — and most builders genuinely value it.
Where your reviews appear
On the builder's public profile, labelled "Verified — hired through Beams". Ratings combine across many customers, so a single review never defines a builder — but together they're what keeps the network honest.